Refund policy
↩️ Brew District Coffee – Refund Policy
Last updated: March 23, 2026
We want you to love every Brew District Coffee experience. If something isn’t right, we’ll work with you to make it better.
☕ 1. Coffee & Consumable Products
Because coffee is a perishable product, we generally cannot accept returns on opened bags. We may offer refunds or replacements for:
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Damaged items
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Incorrect orders
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Quality concerns (evaluated case‑by‑case)
Requests must be made within 7 days of delivery.
👕 2. Merchandise (Non‑Coffee Items)
Merchandise may be returned within 30 days if:
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Unused
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In original packaging
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In resalable condition
Customer is responsible for return shipping unless the item arrived damaged or incorrect.
💳 3. Refund Processing
Approved refunds are issued to the original payment method. Processing time may vary depending on your bank or payment provider.
📬 4. How to Request a Refund
Email support@brewdistrictcoffee.com with:
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Order number
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Description of the issue
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Photos (if applicable)